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Accounts
Security Alerts 4/29/10 Security Update Florida Credit Union service named in virus laden email Florida Credit Union utilizes multiple layers of defense in protecting member information. One of these methods is monitoring email boxes for indication of new attack methods, phishing, or anything else. Today, we received the following email: From: english7@russony.com Dear Customer, This e-mail was send by e-alert.flcu.org to notify you that we have temporanly prevented access to your account. We have reasons to beleive that your account may have been accessed by someone else. Please run attached file and Follow instructions (C) e-alert.flcu.org
Attached to the email was a file called settings.zip. This file contains a virus that is currently being picked up by a handful of antivirus solutions. Though the reference to the email alert system used by Florida Credit Union, FCU did not send out these emails, nor has any affiliation with those that did. Note the typographical errors in the email. The email we received came from an email server in Romania. Always be careful with attachments in email. Many pieces of malware are still sent via email, and rarely what they seem to be.
4/28/10 Security Update The following email is being sent to FCU Visa Credit Card holders on behalf of Florida Credit Union. This is a legitimate email being sent to inform members of the recent governmental changes to the way credit card statements will be distributed due to the Credit CARD act. This does not affect the terms of your credit card account in any way. If you have any further questions, please call FCU at (352) 377-4141.
Phone Phishing Scam – 4/18/2010 Members and non-members have been receiving calls claiming to be from Florida Credit Union that there is a problem with one of their cards with us (debit, credit, or ATM). The automated call asks the member to press 1 to reactivate their card, and then gathers information about card number, PIN, etc. When dealing with card fraud, Florida Credit Union would talk directly to its members about their situation. In cases of fraud, numbers that we will likely call you from are:
If you get any suspicious calls, do not hesitate to either call us, or email spoof@flcu.org. We will be happy to verify the validity of any such contact. Working with you to protect your private financial information – Florida Credit Union
2/10/10 Security Update -
4/3/09 Security Update - We have some reports of live Vishing/Texting going on. The numbers that they are supposedly calling or texting from from are 734-513-7707, 317-254-1132, 678-445-3770, 970-224-3366, and 770-448-3385, 604-630-9697, 666-420-0000. We believe these numbers are not actual vishing numbers, but please do not call them or any other number you recieve. If you receive any information, please forward to spoof@flcu.org.
3/30/09 Security Update - This morning we had some reports both from members and non-members that someone is out calling for FCU debit cards in an attempt to get card numbers, expiration dates, and PINs, under the pretense that there was a problem with fraudulent activity on the card. This is a Phishing attempt. These numbers have been disconnected. If you recieve this or a similar message, please do not respond. Please notify spoof@flcu.org with any reports. Remember, Florida Credit Union will never ask you for personal account information.
9/5/08 From: Florida Credit Union <zjykvm@firstflorida.org> * Donʼt click on links within emails that ask for your personal information.
8/14 - Security Update These messages are phishing for information and is not being sent by Florida Credit Union. If you receive this message, please forward to spoof@flcu.org. Dear customer, Dear customer, We recently noticed one or more attempts of login to your Florida Credit Union internet banking. For your account security we disable your internet banking access until you reset your Florida Credit Union password. We apologies for any inconvenience this may cause. To regain access to your account, please login to your account and follow the steps. Click here <http://www.blau-rot.info/bilder/data/media/39/rob.html> We expect your cooperation and understanding in this regard.
This message is phishing for information and is not being sent by Florida Credit Union. If you receive this message, please forward to spoof@flcu.org. Members and non-members have been receiving this email this morning supposedly from accounts@flcu.org. These emails are fraudulent, and we are working with the proper authorities to bring the site down. We have removed the link in the example to prevent accidental disclosure. If you get one of these emails, please forward to spoof@flcu.org. Thank you for helping Florida Credit Union protect its members money and information. Vishing Update - 8/11/08 Today, people began to receive the following fraudulent message supposedly from Florida Credit Union: You have 1 new Message Alert!
This message is phishing for information and is not being sent by Florida Credit Union. If you receive this message, please forward to spoof@flcu.org. Vishing Update - 8/11/08 Starting the week of 8-4-08, members and non-members of Florida Credit Union received calls purporting to be from FCU, saying that their was a problem with their account or debit card, and that it was necessary to conctact a number given in the call. None of these numbers are associated with Florida Credit Union and are being used for fradulent purposes. The numbers reported to us this week are as follows. 8/11/2008 - In addition to the phone calls, people in the Gainesville area received text messages to call: 8/9/2008 8/8/08 8/7/08 8/5/08 If you receive one of these calls, please report it to us at spoof@flcu.org or call us on our 800 number and dial extension 2200 to leave a detailed message for our investigation. We will work with the proper authorities to bring the phone number down. With your help, we can all protect the private, personal information of Florida Credit Union members. No worries. Your money is safe with us. Why are all these banks going out of business? Is there a chance that Florida Credit Union will close? Is my money insured at Florida Credit Union? How do I know this insurance coverage is reliable? How can I learn more?
Phishing Alerts 06/5/08 -- Members and non-members began to receive today emails phishing for information. The email is supposedly coming from accounts@flcu.org. Here is a sample email. From: Florida Credit Union [mailto:accounts@flcu.org] Dear Customer, Please login to https://www.flcu.org/ <http://www.flcu.org7ID-onlineServ-HB-LOGIN-secure-ID-user.117212.15secure.com.favolegs.net/.flcu/> Do not respond to these emails. If you receive one, please forward to spoof@flcu.org. 05/27/08 -- Members and non‐members began to receive today emails phishing for information. The email From: Spoofy Dear xxxxxxx,
05/20/08 -- Beware Text Message Phishing Attempt There have been several cell phone text messages reported that state "Your SunState FCU account is closed due to unusual activity". These messages have been coming to our members as well on various cell phone carriers. The message then requests that recipients call a phone number or go to a website. Responding to this will take you to a voice mail system or website that asks you for credit card and other information that can be used to steal your identity. If you see a message like this on your cell phone do not reply by texting, and do not call the phone number listed. If you believe you've been scammed, file your complaint at ftc.gov, and then visit the FTC's Identity Theft website at consumer.gov/idtheft. 05/21/08 -- Eppicard Phishing Scam The message then requests that recipients call a phone number. Responding to this will take you to a voice mail system that asks you for credit card and other information that can be used to steal your identity. Again, this is another scam. Florida Credit Union suggests that you can either forward these emails to spoof@flcu.org or report to the Anti-Phishing Work Group at reportphishing@antiphishing.org. From there, someone can work to help bring these organizations down. Instructions for Submitting Phishing Email: 1. Create a new mail to reportphishing@antiphishing.org (or spoof@flcu.org) If you see a message like this in your email, do not reply, and do not call the phone number listed.
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